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The Counseling Psychologist, Vol. 33, No. 6, 819-871 (2005)
DOI: 10.1177/0011000005278624
© 2005 Division of Counseling Psychology of the American Psychological Association

Online Counseling

Reviewing the Literature From a Counseling Psychology Framework

Michael J. Mallen

Iowa State University, mjmallen{at}mdanderson.org

David L. Vogel

Iowa State University

Aaron B. Rochlen

University of Texas-Austin

Susan X Day

University of Houston

This article reviews the online-counseling literature with an emphasis on current applications and considerations for future research. It focuses on primary themes of counseling psychology including the history of process-outcome research and multiculturalism. It explores current gaps in the literature from a counseling psychology framework, including the field’s focus on normal and developmental challenges and tasks, client strength and resilience, education and career development, prevention and wellness, and multiculturalism. In general, current evidence indicates that online counseling may be a viable service option for some clients, especially those who are typically isolated; however, questions remain regarding the effectiveness and appropriateness of online counseling.


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