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The Counseling Psychologist, Vol. 33, No. 6, 910-921 (2005)
DOI: 10.1177/0011000005280182

Online Counseling

A Need for Discovery

Michael J. Mallen

Iowa State University

David L. Vogel

Iowa State University

The rejoinder responds to the four reactions by Jeffrey Barnett, Tai Chang, Delida Sanchez-Page, and Franz Caspar and Thomas Berger in the November 2005issue of The Counseling Psychologist. In doing so, the authors emphasize the important need for further clarity regarding the effectiveness of online mental and behavioral health services in delivering a wide range of psychoeducation, self-help, and mutual-help facilities as well as direct counseling. The authors also highlight many of the reactants’ important insights, including the comments on the appropriateness of online mental and behavioral health services for the underserved and whether online counseling should be used as a primary or secondary tool in counseling.


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